Newly minted first-time managers and new leaders are usually part of the biggest population of leaders in any organization: frontline, first-line, and entry-level managers, supervisors, and directors. They directly manage more people than any other managerial level. The stats show first-time managers and new leaders rarely get the training they need to be effective in their new position.
For at least the past five years employee engagement has been has been a major topic for HR professionals and thought leaders around the world. You can find conferences, panel discussions, articles, blogs, tweets, etc. about employee engagement. With the dismal numbers of first-time managers and new leaders receiving inadequate training employee engagement will continue to be a major topic for HR professionals and thought leaders around the world.
In my blog post Managers Need Training Too I talked about the importance of managers receiving the proper training to be successful. If first-time managers and new leaders aren’t receiving the training necessary to be successful employee engagement will decrease. If employee engagement decreases the quality of the service being provided or the product being produced will also decrease.
Upper management needs to invest in training so first-time managers and new leaders can be successful. The success of the organization is directly or indirectly tied to the success of first-time managers and new leaders.
Those of you that follow my blog know I’m all about Human Resources (HR) and Training and Development (T&D). However, this week I’m going to depart from the norm. I need to put some things in perspective.
My father passed away two months ago. He was the oldest of seven children. Those seven children produced more than 20 grandchildren. When someone passes away, the family goes through many changes. The challenge for me and my family is grieving (managing) the loss of my father. Our lives are changed forever. There’s a new paradigm we have to get used to.
Losing a loved one is one of the most traumatic experiences anyone can go through. And, as traumatic of an experience as this may be, my family and I have to adjust to a new way of living. Most people don’t like paradigm shifts especially when they’re negative.
In today’s rapidly changing workplace more people are experiencing paradigm shifts than not. Paradigm shifts can be good or bad depending on which side of the shift you’re on. Adjusting to something new and/or different isn’t easy. When you initially hear that a paradigm shift is on the horizon, your first response is to decide if you like it or not. Then you have to make the mental adjustments necessary to adapt to the shift(s) that are taking place. Adjusting to a paradigm shift is more mental than anything. If you’re not mentally on board with the shift, it’ll be difficult to live with the new paradigm.
The term change management is used so often that it’s being overused. I know the workplace is rapidly changing but gee wiz slow down with the overuse. People not in the HR and T&D industry, read and hear the term so often and in different contexts that the true meaning gets lost. Change management, in its simplest form means managing changes in the workplace.
Today’s workplace is changing so rapidly the term change management is not only a noun but it’s also a verb. It’s become a verb because it’s a skill-set that many employers are looking for. It’s a skill-set because of the technical expertise that is required to manage the change(s). The changes that are occurring are due to the economy, advancements in technology, and customer demands. The simple definition may be managing change but the execution requires a lot of skill.
Whether it’s in your personal life or the workplace, managing change is something we all have to do. We have to realize that a paradigm shift is upon us and try our best to make the necessary adjustments.
A few weeks ago I attended ASTD’s International Conference and Expo #ASTD2014. After spending a couple of days with other T&D professionals, it reminded me why I’m passionate about T&D. As with any conference, you leave rejuvenated and excited ready to go back and apply what you learned. However, this year’s conference gave me another level of appreciation for my T&D colleagues. Listening to some of the difficulties other T&D professionals are having with management or clients made me feel normal. It was comforting to know that other people are having similar problems.
Some of their stories were so intense I wanted to hug some of my colleagues. The issues they were dealing with weighed on them so heavily they almost burst into tears. I also wanted to hug my colleagues (weather presenters or attendees) that provided solutions to the problems others were having. Watching people sympathize, empathize and provide solutions to other professionals was heart-warming.
As HR professionals (regardless of discipline), we are always talking about management providing recognition to employees. Why not look across the aisle at the person who is doing the same thing you’re doing and say, “Thank You”? Thank you for being so passionate about our profession. Thank you for sharing your experiences, I learned a lot from you. Thank you for the taking time to encourage me. Thank you for sharing your wealth of knowledge with me
We blog and tweet because we’re passionate about our profession. Every Friday, Christopher Demers does his weekly Best Blogs. Christopher highlights other bloggers because he appreciates the good information they provide other HR professionals. In the vein of appreciating other professionals there are several people I’d to thank; Halelly Azulay @HalellyAzulay, Dan Steer @dan_steer, Rory C. Trotter @SomethingDifferentHR, and Christopher Demers @ChristopherinHR. Thank you for spending time with me! Thank you for putting out good content for your colleagues.
I appreciate what you do for our profession. Keep up the good work and keep putting good information out there for the rest of us! Your labor for our profession is not in vain!
If you want to know other ways you can demonstrate appreciation for your colleagues, you can contact me at firstname.lastname@example.org and http://www.linkedin.com/pub/cornell-jenkins/11/476/897/